OVER TENACITY

Commercial work is hard enough
already.
Let’s not make it
more complicated than it needs to be.

We help commercial organizations organize a simple commercial process focused on creating value for their most important customers.

OUR BELIEF

Money flows
towards value.

Customers choose suppliers who deliver on their expectations. Meeting expectations is hygiene. Only then do doors open to growth, long-term collaboration and true partnership.

Customer perspective

We make visible how decision-makers really see you.

Simplicity

As simple as possible. Complexity requires energy. That energy is better used to create value.

Organized for success

You are organized for success, or you keep correcting afterwards.

OUR TEAM

People with experience in commercial leadership, operations and customer organizations.

We combine practical experience, customer insight and change expertise to help organizations move forward.

Martijn Rozendaal

Founder and managing partner
Tenacity Europe

Marco Reijntjens

Founder and managing partner
Tenacity Europe

Joost Meijlink

Tenacity partner Netherlands
Former commercial director at IBM and Canon Business Services

Ronald Luijckx

Tenacity partner Netherlands
Former COO at Webhelp and operations director at Start People

Bas ter Heurne

Tenacity partner Netherlands

LEARNING FROM CUSTOMERS FOR OVER 35 YEARS

Our origins
in customer insight.

Tenacity was originally an American company, founded in 1986. Much of our knowledge, tools and ways of working were developed through thousands of interviews with our clients’ customers. That practical experience remains the foundation of what we do.

Since

1986

—

OUR APPROACH

A simple cycle
for lasting results.

1. Understand

Gather external and internal perspectives.

2. Design

The simplest solution that works.

3. Organize

Ensure the organization supports the new behavior.

4. Embed and implement

First prepare the organization. Then implement.

5. Learn and improve

Look again, learn and complete the cycle.

SHALL WE TALK?

Discover what we can do for
your organization.

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