Privacy statement Tenacity Nederland BV

Tenacity Nederland BV (“we”), located in the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Tenacity Nederland BV considers careful processing of personal data to be of the utmost importance. Personal data is carefully processed and secured. When processing, we comply with the requirements of the General Data Protection Regulation (the “GDPR”). This Privacy Statement sets out how we collect and use your data, in accordance with the GDPR.

In this Privacy Statement we explain which personal data we collect and use, and for what purpose we do this. We recommend that you read this Privacy Statement carefully. This Privacy Statement applies to our website, account-management.nl and related websites and Services.

This Privacy Statement was last modified on: 12-1-2022

Use of personal data

If you use websites and related services that Tenacity Nederland BV offers, you can share personal data with us. We collect and use personal data that you, or your company, share directly with us. We will not use the personal data for purposes other than those described in this statement, unless you have given your prior consent.

Types of data collected

When you use our services, we may collect the following data:

• First and last name
• Address data
• phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example, in correspondence and by telephone
• Information about your activities on our website
• Internet browser and device type
• Bank account number

Grounds for processing

We generally process your personal data for the following purposes:

• Handling your payment
• To be able to call or email you if this is necessary to provide our services
• To inform you about changes to our services and products
• We analyze your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
• We also process personal data if we are legally obliged to do so, such as data that we need for our tax return. 

We collect your personal data on the basis of legitimate interests or your consent, which you can withdraw at any time.

Retention of personal data

We store your personal data for as long as necessary to achieve the purposes of this Privacy Statement. In general, we store personal data of our website visitors for 24 months

Your rights

You have the right to inspect the information we process. If you wish, you can contact us directly. We ensure that we provide you with a copy of the data we process about you. We may need to verify your identity to fulfill your request. If you believe that the information provided that we process about you is incorrect, you can contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the GDPR. If you are not satisfied with the answer you receive, you can submit your complaint to the relevant supervisor.

Share with others

We will not share your information with others without your permission, unless this is necessary in the context of the execution of the agreement that you, or your organization, has concluded with us, or unless this is a legal obligation.

Transfer of personal data

To achieve the purposes described in this Privacy Statement, we may transfer your data outside the EEA. If this is the case, we will take the appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we ensure that such US party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission as providing an adequate level of protection with respect to Personal Data.

Analytics

Data you provide may be stored for statistical analysis, including via Google Analytics and Piwik. These statistics are used to optimize the Services. This way we can see how our visitors use the website and improve the website based on that.

Cookies

We want to be able to offer you relevant and personal information in a user-friendly way. We use different types of cookies on our websites for this purpose. For example, we place cookies that are necessary for the functioning of the site. This includes the ability to respond, the operation of spam filters, video playback and caching to make the website faster. We also use analytical cookies that do not infringe your privacy.

In general, cookies are stored for the duration of the (browser) session. In addition, your IP address may be stored in the log files of our web server when you use our Services. This is necessary to properly manage and secure our Services. We do not use your IP address to track or register your online behavior. Typically, we are unable to link your IP address to your name, address or other identifying information unless you provide us with such information and continue to use the same IP address.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Security

We ensure that your personal data is protected against loss or unlawful processing. We have taken, among other things, the following technical and organizational measures:

• Logical access control, use of passwords and possibly a second factor;
• Encryption of data;
• The use of Virtual Private Servers (VPN) accessible with the SSH key;
• Transfers over SSL only;
• Purpose-bound access restrictions;
• Checking recognized authorizations.