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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tenacity.nl\/onze-aanpak\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Onze aanpak<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed55106 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3ed55106\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tenacity.nl\/over-ons\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Over ons<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/nav>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/nav><\/div><div class=\"tenacity-home\"><main><section class=\"th-hero\"><div class=\"th-wrap\"><p class=\"th-eyebrow\">Voor commerci\u00eble leiders<\/p><div class=\"th-goals\"><div class=\"th-goal\"><span class=\"th-number\">01<\/span><h1>Meer groei bij<br>bestaande klanten.<\/h1><\/div><div class=\"th-goal\"><span class=\"th-number\">02<\/span><h2>Klantretentie<br>boven 95%.<\/h2><\/div><div class=\"th-goal\"><span class=\"th-number\">03<\/span><h2>Betere samenwerking<br>tussen Sales,<br>Accountmanagement en<br>Operations.<\/h2><\/div><\/div><\/div><\/section><section class=\"th-problem\"><div class=\"th-wrap\"><div class=\"th-problemgrid\"><div><div class=\"th-rule\"><\/div><p class=\"th-eyebrow\">Als dezelfde problemen blijven terugkomen<\/p><p class=\"th-problembold\">Er gaat veel goed. Dat heeft je gebracht waar je nu staat.<\/p><\/p><p class=\"th-problemcopy\">Toch kosten klachten, escalaties en noodzakelijk herstelwerk medewerkers tijd, vragen ze managementaandacht en kosten ze geld. Ook als je omzet, marge en winst op orde zijn. Als vergelijkbare problemen bij verschillende klanten terugkomen, wijst dat op frictie in de manier waarop je organisatie werkt.<\/p><p class=\"th-problemstrong\">Zou je dat niet liever voorkomen?<\/p><\/div><img decoding=\"async\" class=\"th-domino\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/reference-domino.jpg\" alt=\"Hand houdt dominostenen tegen\"><\/div><div class=\"th-question\"><p class=\"th-eyebrow\">Vraag je af<\/p><h2>Zijn we ingericht om te presteren?<br>Of zijn we vooral bezig met herstellen en bijsturen?<\/h2><\/div><\/div><\/section><section class=\"th-about\"><div class=\"th-wrap\"><div class=\"th-aboutgrid\"><div><p class=\"th-eyebrow\">Tenacity<\/p><h2>Ontdek waar de problemen ontstaan.<br>En waarom.<\/h2><p>De plek waar een klacht zichtbaar wordt, is lang niet altijd de plek waar de oorzaak ligt.<\/p><p>We onderzoeken wat klanten verwachten, waar informatie verloren gaat en welke onderdelen van de commerci\u00eble werkwijze frictie veroorzaken. Daarna helpen we die werkwijze samen te verbeteren.<\/p><\/div><div class=\"th-portraitwrap\"><span class=\"th-leaf\" aria-hidden=\"true\"><\/span><img decoding=\"async\" class=\"th-portrait\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/12\/joost.jpg\" alt=\"Joost Meijlink\"><\/div><\/div><div class=\"th-cfl\">Clients for Lif&#x65;<strong>\u00ae<\/strong><span>Een aanpak voor zakelijke dienstverleners, doorontwikkeld sinds 1986.<\/span><\/div><\/div><\/section><section class=\"th-clients\" aria-label=\"Klanten van Tenacity\"><div class=\"th-wrap\"><div class=\"th-clienttop\"><p class=\"th-eyebrow\">Klanten van Tenacity<\/p><span class=\"th-clientnote\">Tickerconcept | offici\u00eble klantlogo\u2019s invoegen bij bouw website<\/span><\/div><div class=\"th-logo-grid\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-054613.png\" alt=\"G4S\" loading=\"lazy\" class=\"th-logo-g4s\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-054724.png\" alt=\"Philips\" loading=\"lazy\" class=\"th-logo-philips\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055059.png\" alt=\"kpn\" loading=\"lazy\" class=\"th-logo-kpn\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055118.png\" alt=\"Schneider Electric\" loading=\"lazy\" class=\"th-logo-schneider\"><span class=\"th-logo-io\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055222.png\" alt=\"iO\" loading=\"lazy\" class=\"th-logo-io-mark\"><\/span><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055138.png\" alt=\"Solvinity\" loading=\"lazy\" class=\"th-logo-solvinity\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-054859.png\" alt=\"Vebego\" loading=\"lazy\" class=\"th-logo-vebego\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-054811.png\" alt=\"CSU\" loading=\"lazy\" class=\"th-logo-csu\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055003.png\" alt=\"Olympia\" loading=\"lazy\" class=\"th-logo-olympia\"><img decoding=\"async\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/image20261019-055358.png\" alt=\"Siemens Healthineers\" loading=\"lazy\" class=\"th-logo-siemens\"><\/div><\/div><\/section><section class=\"th-services\" id=\"onze-aanpak\"><div class=\"th-wrap\"><p class=\"th-eyebrow\">Onze aanpak<\/p><h2>Van inzicht naar een organisatie die ernaar handelt.<\/h2><div class=\"th-cards\"><article class=\"th-card\"><span class=\"th-number\">01<\/span><h3>Inzicht<\/h3><p class=\"th-cardlead\">We maken zichtbaar wat er werkelijk speelt.<\/p><p class=\"th-cardcopy\"><strong>Extern:<\/strong> FreshEyes\u00ae Reviews maken verwachtingen van huidige klanten zichtbaar. PostMortem\u00ae Audits onderzoeken waarom klanten vertrokken.<\/p><p class=\"th-cardcopy th-internal\"><strong>Intern:<\/strong> de Frictie Audit laat zien waar medewerkers tegenaan lopen.<\/p><a class=\"th-more\" href=\"https:\/\/tenacity.nl\/fresheyes-review\/\">Meer over Inzicht \u2192<\/a><\/article><article class=\"th-card\"><span class=\"th-number\">02<\/span><h3>Organiseren<\/h3><p class=\"th-cardlead\">We zorgen dat je organisatie ernaar handelt.<\/p><p class=\"th-cardcopy\">We verbeteren processen, informatieoverdracht en de samenwerking tussen Sales, Accountmanagement en Operations. We borgen voordat we implementeren.<\/p><a class=\"th-more\" href=\"https:\/\/tenacity.nl\/commercieel-proces\/\">Meer over Organiseren \u2192<\/a><\/article><article class=\"th-card\"><span class=\"th-number\">03<\/span><h3>Versnellen<\/h3><p class=\"th-cardlead\">We maken goed werken eenvoudiger.<\/p><p class=\"th-cardcopy\">Training, praktische hulpmiddelen en AI helpen medewerkers betere klantgesprekken te voeren, klantinformatie te benutten en verbeteringen vast te houden.<\/p><a class=\"th-more\" href=\"https:\/\/tenacity.nl\/ai-voor-commercie\/\">Meer over Versnellen \u2192<\/a><\/article><\/div><\/div><\/section><section class=\"th-cost th-cost-visual\" aria-label=\"Wat kost het als je niets verandert?\"><div class=\"th-wrap\"><a class=\"th-cost-artwork\" href=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/tenacity-gevolgen-herstelwerk.png\" target=\"_blank\" rel=\"noopener\" aria-label=\"Bekijk de visual over de gevolgen van herstelwerk op volledig formaat\"><img loading=\"lazy\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2026\/10\/tenacity-gevolgen-herstelwerk.png\" width=\"1672\" height=\"941\" loading=\"lazy\" decoding=\"async\" alt=\"Wat kost het als je niets verandert? Terugkerend herstelwerk leidt op korte termijn tot lagere marges, werkdruk, gemiste kansen, extra kosten, escalaties, frustratie, verstoorde planning, meer managementaandacht en spanning tussen afdelingen. Op lange termijn: klantverlies, minder vertrouwen, stagnerende groei, vertrek van medewerkers, reputatieschade, minder innovatie, meer controle, afhankelijkheid van enkelen en gewenning aan problemen. Meer herstelwerk. Minder ruimte om te verbeteren.\"><span class=\"th-cost-open\">Bekijk de visual groter \u2197<\/span><\/a><\/div><\/section><section class=\"th-future\"><div class=\"th-wrap th-futuregrid\"><div><p class=\"th-eyebrow\">Zo kan het ook<\/p><h2>Je doelen halen, zonder voortdurend te<br>moeten bijsturen.<\/h2><p>Sales, Accountmanagement en Operations werken vanuit hetzelfde klantbeeld. Ze herkennen veranderende verwachtingen eerder en voorkomen vaker dat problemen escaleren.<\/p><p>Minder herstelwerk en frustratie. Tevreden klanten en medewerkers. Meer grip op resultaten en ruimte om te groeien.<\/p><a class=\"th-more\" href=\"https:\/\/bookings.cloud.microsoft\/bookwithme\/user\/9f9b146654644f16b18eccd7df352f87@tenacity.nl?anonymous&amp;ismsaljsauthenabled&amp;ep=plink\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Plan een gesprek \u2192<\/a><\/div><div class=\"th-ring\"><div class=\"th-ringwhite\"><div class=\"th-ringtext\">Grip.<br>Rust.<br>Voorspelbaarheid.<\/div><\/div><\/div><\/div><\/section><\/main><\/div>\n<style>\n.tenacity-home .th-clients{overflow:hidden!important}\n.tenacity-home .th-clientnote{display:none!important}\n.tenacity-home .th-logo-grid{display:flex!important;flex-flow:row nowrap!important;align-items:center!important;gap:72px!important;width:max-content!important;max-width:none!important;animation:tenacity-logo-scroll 52s linear infinite!important}\n.tenacity-home .th-logo-grid img{display:block!important;flex:0 0 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.th-cost-visual{padding:20px 0!important}.tenacity-home .th-cost-visual:after{display:none!important}.tenacity-home .th-cost-visual>.th-wrap{width:100%;max-width:1200px}.tenacity-home .th-cost-artwork{display:block;text-decoration:none}.tenacity-home .th-cost-artwork img{display:block;width:100%;max-width:100%;height:auto}.tenacity-home .th-cost-open{display:none}@media(max-width:700px){.tenacity-home .th-cost-visual{padding:12px 0 18px!important}.tenacity-home .th-cost-open{display:block;margin-top:12px;color:#c1d747;font-size:15px;font-weight:600;text-align:center}}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Diensten Blogs Downloads Onze aanpak Over ons Voor commerci\u00eble leiders 01 Meer groei bijbestaande klanten. 02 Klantretentieboven 95%. 03 Betere samenwerkingtussen Sales,Accountmanagement enOperations. Als dezelfde problemen blijven terugkomen Er gaat veel goed. Dat heeft je gebracht waar je nu staat. Toch kosten klachten, escalaties en noodzakelijk herstelwerk medewerkers tijd, vragen ze managementaandacht en kosten [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages\/2322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/comments?post=2322"}],"version-history":[{"count":0,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages\/2322\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/media?parent=2322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}