{"id":1797,"date":"2026-04-22T12:35:25","date_gmt":"2026-04-22T10:35:25","guid":{"rendered":"https:\/\/tenacity.nl\/?page_id=1797"},"modified":"2026-04-22T12:37:08","modified_gmt":"2026-04-22T10:37:08","slug":"frictie-audit","status":"publish","type":"page","link":"https:\/\/tenacity.nl\/en\/frictie-audit\/","title":{"rendered":"Frictie Audit"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1797\" class=\"elementor elementor-1797\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-672864f e-flex e-con-boxed e-con e-parent\" data-id=\"672864f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a79e5ee elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a79e5ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Frictie Audit<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf3770c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cf3770c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/outlook.office.com\/bookwithme\/me\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule an appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52d23e5 e-con-full e-flex e-con e-parent\" data-id=\"52d23e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41b2308 elementor-widget elementor-widget-heading\" data-id=\"41b2308\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"Ik heb liever de beste werkwijze van de markt, dan de beste mensen van de markt.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09deecc e-flex e-con-boxed e-con e-parent\" data-id=\"09deecc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6849157 e-con-full e-flex e-con e-child\" data-id=\"6849157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8532e6e elementor-widget elementor-widget-heading\" data-id=\"8532e6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Stap 1: Consensus over de oorzaken van het probleem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf0e795 elementor-widget elementor-widget-text-editor\" data-id=\"bf0e795\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prestaties zijn het gevolg van gedrag. De beste prestaties zijn het gevolg van het beste gedrag. Onze klanten en onze collega&#8217;s zijn de beste bronnen om te leren wat er momenteel goed werkt en wat minder goed werkt.\u00a0Beide perspectieven zijn heel waardevol.<\/p><p><strong>FreshEyes\u00ae Reviews en PostMortem\u00ae Audits<\/strong> geven ons het perspectief van de beslissers in de organisatie van onze klanten. Dit perspectief van de klant is nog waardevoller is dan de waarheid. Hun huidige perspectief is immers de basis voor hun volgende beslissingen.<\/p><p>In deze fase willen we inzicht in:<\/p><ul><li>Hoe beleven onze mensen onze manier van werken?<\/li><li>Wat het gewenste gedrag is (ofwel: hoe ziet doen eruit?)<\/li><li>Klik hier voor meer informatie over de FreshEyes Review en de PostMortem Audit.<\/li><\/ul><p>\u00a0<\/p><p>The <strong>FrictieAudit<\/strong> geeft ons verschillende interne perspectieven op onze huidige werkwijze. Welke fricties zijn er in de \u2018customer journey\u2019 die het gewenste gedrag moeilijk of zelfs onmogelijk maken? Wat zijn de gevolgen van die fricties? En wat is de impact als we ze oplossen? We kijken naar de huidige werkwijze op papier en in de praktijk. Van prospectfase tot re-bid. Door deze analyse gezamenlijk te maken krijgen we inzicht vanuit verschillende perspectieven (niet alleen het managementperspectief) en zorgen we voor optimaal draagvlak voor oplossingen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd1cfe3 e-con-full e-flex e-con e-child\" data-id=\"bd1cfe3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ca30e8 e-flex e-con-boxed e-con e-parent\" data-id=\"0ca30e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8f513cf e-con-full e-flex e-con e-child\" data-id=\"8f513cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0318ff5 elementor-widget elementor-widget-image\" data-id=\"0318ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"540\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools-1024x691.jpg\" class=\"attachment-large size-large wp-image-179\" alt=\"\" srcset=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools-1024x691.jpg 1024w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools-300x203.jpg 300w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools-768x518.jpg 768w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools-1536x1037.jpg 1536w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/tools.jpg 1600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f566b3c e-con-full e-flex e-con e-child\" data-id=\"f566b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7fced6 elementor-widget elementor-widget-heading\" data-id=\"d7fced6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat is Clients for Life\u00ae?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2949da6 elementor-widget elementor-widget-text-editor\" data-id=\"2949da6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Clients for Life is een reeks van instrumenten, deelprocessen, tools, templates en zelfs scripts die Tenacity de afgelopen decennia in de praktijk heeft ontwikkeld en verbeterd. De elementen van Clients for Life laten zich combineren tot de best mogelijke werkwijze voor jouw organisatie. Zo organiseren we jullie unieke werkwijze om maximaal grip te krijgen op de winstgevende groei.\u00a0\u00a0<\/p><p>Clients for Life geeft je teams de best practices om het op die essenti\u00eble taken beter te doen dan de concurrentie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8da3b23 e-flex e-con-boxed e-con e-parent\" data-id=\"8da3b23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd250a6 e-con-full e-flex e-con e-child\" data-id=\"cd250a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82eec43 elementor-widget elementor-widget-heading\" data-id=\"82eec43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Some Clients for Life components<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63dfa57 e-flex e-con-boxed e-con e-child\" data-id=\"63dfa57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c594c5 elementor-widget elementor-widget-heading\" data-id=\"8c594c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FreshEyes Reviews<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e53fb2 e-flex e-con-boxed e-con e-child\" data-id=\"0e53fb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1163254 elementor-widget elementor-widget-heading\" data-id=\"1163254\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expectation Session<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e95dde3 e-flex e-con-boxed e-con e-child\" data-id=\"e95dde3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ffa0da elementor-widget elementor-widget-heading\" data-id=\"9ffa0da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Account Plan Canvas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17c6859 e-flex e-con-boxed e-con e-child\" data-id=\"17c6859\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5414861 elementor-widget elementor-widget-heading\" data-id=\"5414861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Web of Influence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcc9b89 e-flex e-con-boxed e-con e-child\" data-id=\"dcc9b89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9159e79 elementor-widget elementor-widget-heading\" data-id=\"9159e79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Team Account Retention Planning <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a3c7cd e-con-full e-flex e-con e-child\" data-id=\"2a3c7cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae7cb49 elementor-widget elementor-widget-heading\" data-id=\"ae7cb49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zelf aan de slag of Tenacity inschakelen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca369a9 elementor-widget elementor-widget-text-editor\" data-id=\"ca369a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Er zijn klanten die je je\u00a0 simpelweg niet kunt veroorloven om te verliezen.\u00a0<\/p><p>Het kan waardevol zijn om Tenacity in te schakelen voor incidentele ondersteuning wanneer het &#8216;spannend&#8217; dreigt te worden bij zulke strategische klanten.\u00a0<\/p><p>We voeren een FreshEyes Review uit, ondersteunen het account team met onze Team Account Retention Planning workshop en zorgen dat je in de best mogelijke positie komt om de klant te behouden tegen de best mogelijke voorwaarden.\u00a0<\/p><p>Ook een\u00a0 &#8216;Expectations Session&#8217; is een heel krachtig instrument. Deze workshop met de beslissers van de klant en jullie accountteam en operationele team brengt de samenwerking naar een volgend niveau. Langdurige winstgevende partnerships vragen om meer dan alleen KPI&#8217;s in het groen. Vraag ons er eens naar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44f7e6c8 e-flex e-con-boxed e-con e-parent\" data-id=\"44f7e6c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75c48ab2 e-con-full e-flex e-con e-child\" data-id=\"75c48ab2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69d2e82f elementor-widget elementor-widget-heading\" data-id=\"69d2e82f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Je werkwijze is het gevolg van je denkwijze.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e27046d elementor-widget elementor-widget-text-editor\" data-id=\"4e27046d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iedere organisatie is uniek. De werkwijzen die we met de onderdelen van Clients for Life met onze klanten ontwikkelen dus ook.\u00a0<\/p><p>We organiseren niet alleen het waarom en het wat, maar ook hoe je taak met het beste resultaat kun doen. Die focus op &#8216;hoe doen eruit ziet&#8217; maakt Tenacity uniek. Onze operationele\u00a0instructies maken het verschil\u00a0tussen een werkwijze en een denkwijze.\u00a0Het geeft richtlijnen en houvast voor excellente uitvoering. Daarmee cre\u00eber je consistent betere resultaten.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76e88798 e-con-full e-flex e-con e-child\" data-id=\"76e88798\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75fc8056 elementor-widget elementor-widget-image\" data-id=\"75fc8056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"507\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1-1024x649.png\" class=\"attachment-large size-large wp-image-49\" alt=\"\" srcset=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1-1024x649.png 1024w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1-300x190.png 300w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1-768x486.png 768w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1-1536x973.png 1536w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/alle-instrumenten-2-1.png 1650w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3100df3 e-con-full e-flex e-con e-parent\" data-id=\"3100df3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e040b81 elementor-widget elementor-widget-heading\" data-id=\"e040b81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shall we talk? We are happy to tell you more.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7c0d9d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f7c0d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/outlook.office.com\/bookwithme\/me\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule an appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e0b7b7 e-flex e-con-boxed e-con e-parent\" data-id=\"2e0b7b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b8c52d e-con-full e-flex e-con e-child\" data-id=\"1b8c52d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca2f9ba e-con-full e-flex e-con e-child\" data-id=\"ca2f9ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-920e5ac e-con-full e-flex e-con e-child\" data-id=\"920e5ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b79031c e-flex e-con-boxed e-con e-parent\" data-id=\"b79031c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e32ee6b e-con-full e-flex e-con e-child\" data-id=\"e32ee6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1a5421 elementor-widget elementor-widget-image\" data-id=\"d1a5421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"726\" height=\"1024\" src=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/fer-voorbeeld-726x1024.png\" class=\"attachment-large size-large wp-image-80\" alt=\"\" srcset=\"https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/fer-voorbeeld-726x1024.png 726w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/fer-voorbeeld-213x300.png 213w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/fer-voorbeeld-768x1083.png 768w, https:\/\/tenacity.nl\/wp-content\/uploads\/2024\/03\/fer-voorbeeld.png 966w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b8bfe3 e-con-full e-flex e-con e-child\" data-id=\"4b8bfe3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dca452e elementor-widget elementor-widget-heading\" data-id=\"dca452e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FreshEyes Reviews<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dad1f5 elementor-widget elementor-widget-text-editor\" data-id=\"1dad1f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We beginnen onze samenwerking met nieuwe klanten vaak door het unieke perspectief op de samenwerking van jouw klanten &#8216;op te halen&#8217;.<\/p><p>Dat doen we met persoonlijke interviews met de beslissers en be\u00efnvloeders van jullie klant. Met de uitkomsten van deze interviews zetten we jouw organisatie op zowel strategisch- als account niveau in beweging.<\/p><p>We doen dit al ruim 35 jaar en er is in de wereld geen beter instrument om je precies te vertellen hoe je ervoor staat en waar je kunt uitbreiden en verbeteren!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db5dde7 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"db5dde7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/fresheyes-review\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">More about FreshEyes Reviews<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bfec1d e-flex e-con-boxed e-con e-parent\" data-id=\"4bfec1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b2e82e elementor-widget elementor-widget-heading\" data-id=\"3b2e82e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What our customers say...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5f7437 e-flex e-con-boxed e-con e-parent\" data-id=\"e5f7437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f31ba2 elementor-arrows-yes elementor-pagination-type-bullets elementor--star-style-star_fontawesome elementor-widget elementor-widget-reviews\" data-id=\"4f31ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;speed&quot;:1000,&quot;autoplay_speed&quot;:9900,&quot;lazyload&quot;:&quot;yes&quot;,&quot;slides_per_view_mobile&quot;:&quot;1&quot;,&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"reviews.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-3178ca1\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Johan Stellingerwerf<\/span><span class=\"elementor-testimonial__title\">Managing Director Sodexo Altys<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lees verder\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tYou can lose customers while having high customer satisfaction. Clients for Life gives the word &#039;value&#039; a whole new meaning. Now I look at the relationship from the perspective of what relevant added value you can provide from your organization instead of from your product or service. This means that I shape the relationship with my customers in a different way. Very inspiring.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-a6a5e3b\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Andr\u00e9 Meijer<\/span><span class=\"elementor-testimonial__title\">General Manager Volkerwessel Telecom<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lees verder\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tIf you think it&#039;s all about customer satisfaction, you&#039;re in for a surprise. Tenacity shows how your key accounts view your organization and provides guidance on how you can lead your organization to higher customer retention.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-849a4c2\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Ren\u00e9 Nijkamp<\/span><span class=\"elementor-testimonial__title\">General manager Sales &amp; Industry Management Start People<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lees verder\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tClients for Life helps achieve our goal: 100% of our clients choose Start People every time based on the value they experience in the collaboration. Do you have the same ambition? Then I highly recommend this book. Then you can also read why we believe this goal starts with consciously choosing customers who are a good fit for us.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-ef47542\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Michiel Hillebrand<\/span><span class=\"elementor-testimonial__title\">Chief Operating Officer Leviy<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lees verder\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tTenacity has helped us with a strategy to remain relevant to our customers over the long term. The Account Plan Canvas is a great instrument in this regard.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Vorige\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Volgende\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frictie Audit Maak een afspraak &#8220;Ik heb liever de beste werkwijze van de markt, dan de beste mensen van de markt.&#8221; Stap 1: Consensus over de oorzaken van het probleem Prestaties zijn het gevolg van gedrag. De beste prestaties zijn het gevolg van het beste gedrag. Onze klanten en onze collega&#8217;s zijn de beste bronnen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1797","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages\/1797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/comments?post=1797"}],"version-history":[{"count":0,"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/pages\/1797\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenacity.nl\/en\/wp-json\/wp\/v2\/media?parent=1797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}